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Victor
Customer Service & Retention Specialist with 5-6 years in Call Center
Video resume
Call center customer service
Been in the call center industry for 5-6 years in Retention, customer service and sales
Contact
Jalisco, Nayarit, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries, feedback, and support efficiently across various channels.
Sales & RetentionIntermediate
Engaged with customers to promote products and retain clients, contributing to team targets.
bilingual CommunicationExpert
Fluent in English and Spanish, used to facilitate clear, effective communication and translation.
Call Center OperationsIntermediate
Experienced in managing call workflows, customer interactions, and service protocols.
Summary
Experienced call center professional with over five years in customer service, sales, and retention, fluent in English and Spanish, with strong translation skills.
Key Achievements
- Gained 5-6 years of experience in sales, customer service, and retention within the call center industry
- Provided bilingual support in English and Spanish, enhancing communication with diverse clients
- Developed proficiency in translating between English and Spanish, improving service delivery
Skills
Customer ServiceSales & Retention bilingual CommunicationCall Center Operations
Published on CazVid - Jul 3, 2025