Dedicated customer service professional with extensive supervisory experience in the telecommunications industry. Skilled in team leadership, client relationship management, and service quality assurance.
Overseeing customer service teams and ensuring high-quality support.
Managing and mentoring teams to achieve performance goals.
Effective communication with clients and team members across various roles.
Experience in telecom service processes and client account management.
Marcom Telecom, Americall
Stream Global Services
Technician in Sales
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