Experienced in managing customer inquiries, resolving issues, and maintaining high satisfaction levels in call center and delivery service environments.
Handled customer inquiries and provided support for credit card and delivery services
Identified and addressed customer issues efficiently across multiple service channels
Provided clear and professional assistance to customers via phone and web interactions
Managed requests related to document handling and service navigation
Call Center
Provided effective assistance and solutions to customers regarding their credit card accounts., Resolved customer inquiries and issues efficiently and professionally., Maintained high standards of customer satisfaction and met performance objectives.
Package Delivery Company
Assisted customers with inquiries about shipments and package tracking., Provided support for website navigation, and helped locate services., Managed requests related to faxing, printing, and scanning.
Advanced English level
High School Diploma
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