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Victoria

Customer Service and Hospitality Specialist with Bilingual Skills

Video resume

Interpreter
I feel muy skills are particularly well suited for this position because i know how to communicate effectively with others

Contact

Santa Isabel, Tolima, Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Delivered personalized and premium customer service across retail and hospitality sectors.

Bilingual CommunicationAdvanced

Communicated fluently in English and Spanish to serve diverse clients efficiently.

Event CoordinationIntermediate

Supported organization of events and themed activities in hospitality environments.

Food & Beverage SupportIntermediate

Assisted with cocktail preparation and bar setup in restaurant and lounge settings.

Social Media & Visual DesignBeginner

Utilized Canva and social media platforms to support promotional activities.

Languages

EnglishAdvanced
SpanishNative

Summary

Experienced in providing premium customer service in retail and hospitality, with skills in event coordination and bilingual communication.

Key Achievements

  • Provided personalized service in luxury and onboard jewelry retail environments
  • Supported cocktail preparation and event organization in food and beverage settings
  • Assisted with bilingual communication and customer management in diverse service roles

Experience

Sales Associate / Jewelry Department

Starboard Cruise Services – Norwegian Cruise Line
2024 - 2025

Provided personalized customer service in the onboard jewelry boutique., Supported luxury sales, product display, and inventory organization., Delivered premium service and maintained high standards of presentation., Brindé atención personalizada en la joyería a bordo., Apoyé las ventas de lujo,...

Bar Assistant / Host

South Miami Restaurant & Lounge
2023 - 2025 (seasonal)

Assisted bartender with cocktail preparation and bar setup., Served clients in English and Spanish, ensuring a friendly and efficient service., Supported music and atmosphere coordination during special events., Asistí al bartender en la preparación de cócteles y organización del bar., Atendí...

Bar Assistant

Punto G Bar
2018 - 2021 (seasonal)

Supported the bartender and assisted with themed cocktail service., Helped manage customer service during peak hours., Collaborated in organizing events and maintaining bar presentation., Apoyé al bartender y asistí en el servicio de cócteles temáticos., Brindé apoyo en la atención al cliente...

Skills

Customer ServiceBilingual CommunicationEvent CoordinationFood & Beverage SupportSocial Media & Visual Design
Published on CazVid - Jul 3, 2025
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