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Customer Service and Operations Specialist at Shoprite Thabazimbi
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Competencies
Expert in managing cash transactions, balancing tills, and ensuring accuracy in high-volume environments.
Skilled in delivering excellent customer experiences, resolving issues promptly, and maintaining customer satisfaction.
Experienced in supervising staff, managing operations, and driving team performance.
Proficient in operating POS systems, verifying transactions, and ensuring compliance with financial regulations.
Education
Summary
Motivated retail team member with extensive experience in cash handling, customer service, and front-end supervision at Shoprite Thabazimbi. Proven ability to enhance operational efficiency and customer satisfaction.
Key Achievements
- Ensured accurate financial transactions and compliance, reducing errors by 15%.
- Supervised front-end operations, enhancing customer satisfaction scores.
- Managed cash and POS systems efficiently, supporting high-volume sales environments.
Experience
CASHIER
Handling cash and operating POS systems. Managing transactions and balancing tills. Providing excellent customer
MONEY MARKET CLERK
Verifying transaction details and authenticity. Maintaining accuracy in high-volume transactions. Ensuring compliance with financial regulations
FRONT-END CONTROLLER
Supervising front-end staff and operations. Managing cash handling and reconciliations. Driving customer satisfaction and sales growth