02/11/2019 - 04/15/2020
Customer Service Representative
ICS
Conducted, maintained, tested and repaired equipment’s that is used to make payment., Resolved Customers problems, improved operations and provided exceptional client support., Reviewed and solved account and billing discrepancies., Generated financial statements and reports detailing account receivable status.
02/07/2018 - 01/08/2019
Customer Service Representative
C3
Provided the customers with FedEx Tracking number., Provided the customer with a solution on the delivery process of their packages., Gave them a clear answer about the time their packages will be received.