Experienced in quality audits, customer support, sales, and production operations with a focus on process improvement and team coordination.
Performed quality inspections, audits, and documentation in manufacturing and project environments.
Handled customer queries via calls, maintained service standards, and documented interactions.
Promoted loan products, followed up leads, and maintained sales records in financial services.
Operated machinery, conducted visual inspections, and contributed to process improvements.
MSME Government Project
Conducted quality inspections and audits to ensure compliance with project standards., Documented and reported defects, offering corrective action recommendations., Coordinated with vendors and internal teams to meet quality benchmarks., Used checklists and SOPs to maintain documentation accuracy.,...
Q Connect Business Solutions Pvt Ltd – Pune
Handled inbound and outbound calls to resolve customer queries., Maintained service quality standards and customer satisfaction., Provided detailed product/service information with clarity and patience., Logged customer interactions in CRM systems., Achieved monthly targets for resolution rate and...
Hinduja Global Solutions via Altruist Technologies – Pune
Promoted personal and home loan products to eligible customers., Followed up with leads and closed sales efficiently., Maintained sales records and met KPI benchmarks., Ensured documentation accuracy and compliance., Trained in DSA and tele-sales techniques.
Diploma
PUC
SSLC
Discover other professionals with similar experience
Managed team shift operations, logistics, order dispatch, and inventory at Amazon.
Sedmac Mechatronics Pvt. Ltd. – Chakan, Pune
Operated machinery and ensured smooth production flow., Conducted visual inspections and quality checks on parts., Reported defects and collaborated with engineers for process improvements.
Bosch Chassis Systems India Ltd. – Pune
Performed visual quality checks on vehicle chassis systems., Assisted in documentation and reporting under production SOPs., Learned 5S and lean manufacturing principles.
Amazon Warehouse
Managed team shift operations and order dispatch., Coordinated logistics and warehouse organization., Ensured smooth order picking, packing, and inventory management.