Vikram - Housekeeping Attendant with 4+ years in luxury hospitality

Expertise in designing and maintaining high-end room aesthetics to meet luxury standards.

Skilled in managing service requests, optimizing communication between departments, and ensuring smooth operations.

Specialized in preparing and personalizing rooms for high-profile guests to deliver exceptional experiences.

Efficiently prioritizes tasks to ensure timely service delivery in fast-paced hospitality environments.

Delivered premium housekeeping services for a high-occupancy beachfront resort, consistently upholding Westin brand standards.. Achieved high guest satisfaction scores through meticulous attention to detail and personalised service delivery.. Collaborated closely with the front office team to ensure rapid room turnarounds during peak occupancy periods.

Managed housekeeping desk operations, coordinating service requests between guests, floor staff, and the maintenance department.. Resolved guest complaints and requests using a solutions-first approach, consistently ensuring 100% guest satisfaction.. Utilised Property Management Systems (Opera/Fidelio) to efficiently track room status and inventory.

Maintained ultra-luxury service standards at one of India's most prestigious palace hotels.. Specialised in VIP room preparation, personalised turndown service, and luxury linen care.. Developed expertise in high-end floral arrangements and bespoke guest amenity setups.