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Vishensso
Customer service representative - Tech support
Video resume
Customer service representative - Tech support
I have worked in the BPO industry for over 4 years on site and remotely. With my skills, always committed to provide an outstanding service and always empathizing and addressing customer concerns.
Contact
Santiago de Cali, Valle del Cauca, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Delivered empathetic and effective support to customer inquiries and issues
Technical SupportAdvanced
Assisted customers with technical issues, leveraging technical knowledge and communication skills
Communication SkillsAdvanced
Utilized excellent listening and verbal skills to understand and address customer concerns
AdaptabilityIntermediate
Worked effectively in both on-site and remote environments, adapting to different work settings
Summary
Customer service and technical support professional with over four years of experience in the BPO industry, committed to providing empathetic and effective assistance.
Key Achievements
- Worked on-site and remotely in the BPO industry for over four years
- Provided outstanding customer service with a focus on empathy and problem-solving
- Handled customer concerns effectively, improving satisfaction levels
Skills
Customer ServiceTechnical SupportCommunication SkillsAdaptability
Published on CazVid - Jul 3, 2025