Profesional con 5 años de experiencia en desarrollo de aplicaciones web y móviles, especializado en tecnologías JavaScript, gestión de proyectos ágiles y diseño de interfaces. Apasionado por crear soluciones eficientes y escalables que aporten valor a los usuarios y a las empresas.
Desarrollo de front-end y back-end en proyectos diversos usando frameworks como React y Node.js.
Participación en metodologías ágiles para coordinar y entregar proyectos en tiempo y forma.
Colaboración en la creación de soluciones amigables y funcionales para usuarios finales.
Implementación y optimización de esquemas de datos en proyectos de diferentes magnitudes.
Teleperformance – Walmart Chat Support
Provided real-time chat support in English and Spanish., Resolved customer inquiries efficiently, maintaining high satisfaction scores., Managed multiple chats simultaneously.
Construcaribe P&C SAS – Savaty & Rcaballero
Designed and managed paid ad campaigns., Increased brand engagement and sales through creative strategies., Created visual content and optimized social media presence.
Webhelp – Concentrix
Provided bilingual customer support for Cash App., Resolved technical and account-related issues under pressure.
Qualquan LLC
Supported customers of the Lifeline government program., Assisted clients with wireless service setup and account troubleshooting.
Technician in digital object operation
Master in Music
Discover other professionals with similar experience
Govassist
Managed customer inquiries via Zendesk (chat & email)., Handled U.S. visa-related tickets with accurate documentation., Maintained high customer satisfaction in a fully remote environment.
Kiddigraph Studio – “Globo Teatro”
Starred in the theatrical production 'Juego de Niños', addressing social and historical themes related to the Colombian armed conflict., Performed in live, in-person stage presentations, strengthening public speaking, emotional expression, and stage presence., Developed strong teamwork and collaborative skills through rehearsals and ensemble work.
