Experienced in client engagement, data collection, and translation services across healthcare, travel, and real estate industries. Skilled in managing comprehensive workflows and building client relationships.
Utilized cold calling and personalized communication to sell insurance, travel packages, and real estate services.
Conducted telephone interviews and gathered market insights in compliance with protocols.
Provided medical interpretation services in English, French, Haitian Creole to support healthcare and translation needs.
Maintained and organized customer data, created spreadsheets, and verified information accuracy.
Unique call center
Cold calling to sell insurance, medical supplies and prescription refills
Clevar Star International
Cold calling to catch potential client by asking them several questions and if they qualified, we follow up with market offer
Arrow Workforce Solutions
Collected data and valuable insights from participants through telephone interviews., Adhered to call center protocols while informing participants about the purpose of the call and the use of their information., Carried out phone interviews to gather information from survey participants.
Dietas Destinations
Market, sell and promote travel, Build and maintain relationships with clients, understanding their needs and preferences, Utilize sales skills to promote and sell travel packages, hotel accommodations, and other hospitality services, Create travel itineraries by assisting clients with travel planning, including booking flights, arranging transportation, and recommending activities and attractions and manage trips
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Developed travel itineraries, booked reservations, and managed trips in response to client needs.
Ranstad
Maintains the customer database by entering new and updated information, Create spreadsheets to track important customer information and orders, Transfer data from hard copy to a digital database, Update customer information in a database, Organize existing data in a spreadsheet, Verify outdated data and make any necessary changes to records.
Globo
In person Medical Interpreter General Hospital in Haiti (English-French)
Clear Source Translation
Medical interpreter at Clear Source Translation affiliated with Language Line Solutions (English – Haitian Creole)