Walbert - Customer Service Specialist with diverse experience in client support and communication

Santo Domingo Este, Santo Domingo Province, Dominican Republicen

Served as Customer Service Agent at multiple companies including Fiserv and Hired Experts, demonstrating role progression and adaptability.

Gained expertise in technical support and customer interaction, involving active listening and professional communication.

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Summary

Experienced in client support across multiple industries, skilled in communication, technical support, and teamwork.

Key Achievements

Handled customer inquiries and provided support across various industries, including retail, tech, and sports.

Skills

Customer ServiceIntermedio

Provided support and assistance to clients in retail, technology, and sports sectors.

Technical SupportIntermedio

Supported clients with technical issues, utilizing Office Suite tools.

Communication SkillsAvanzado

Engaged in professional, clear, and effective communication with customers.

TeamworkIntermedio

Collaborated with team members across different roles and companies.

Active ListeningIntermedio

Experience

Customer Agent

MLB (Mayor League Baseball)

April 4 of 2022 - November 28 of 2022

Tech Support agent

ADT

December 3th of 2022 - September 29th of 2023

Customer service agent

Hired Experts

Customer Service Agent

Fiserv

Line employee

Little Caesars Pizzeria

2021 - 2022

Education

UNEV UNIVERSITY

Bachelor's Degree

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