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Walter
Virtual Assistant with 3+ years in Customer Service and Admin
Video resume
Virtual Assistant, Customer Service
I am a detail-oriented professional with a positive attitude and excelent verbal and written communication skills. I have extensive knowledge of inbound and outbound calls to respond to customer inquiries and make follow-up calls. I have experience writing emails, scheduling appointments, using CRM systems, and doing general administrative tasks.
Contact
San Pedro Sula, Cortés Department, Honduras
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered exceptional support through voice and written communication in healthcare and general inquiries.
Administrative SupportAdvanced
Handled scheduling, email correspondence, and CRM operations efficiently for clinics and mental health services.
Communication SkillsExpert
Utilized verbal and written communication skills to enhance client interactions and internal coordination.
Healthcare SupportIntermediate
Supported healthcare operations including patient scheduling and clinician coordination.
Summary
Detail-oriented virtual assistant with over three years of experience supporting healthcare providers, clinics, and clients through effective communication, scheduling, and CRM management.
Key Achievements
- Provided outstanding customer service across inbound and outbound calls.
- Managed scheduling and administrative tasks for clinics and mental health providers.
- Collaborated with doctors and families to coordinate appointments and procedures.
Skills
Customer ServiceAdministrative SupportCommunication SkillsHealthcare Support
Published on CazVid - Jul 3, 2025