Wendy - Digital Marketing Specialist with 5+ years in Tech Industry

Designs, develops, and implements content strategies to engage target audiences.

Oversees social media channels to increase follower engagement and brand presence.

Optimizes online content to improve search engine rankings and visibility.

Analyzes campaign metrics to inform strategic decisions and improve future efforts.

Served as the primary point of contact for employee queries, ensuring accurate and timely resolution of cases., Collaborated with cross-functional HR and operations teams to improve service delivery and compliance with internal processes., Gained experience managing high-volume requests while maintaining accuracy and meeting KPIs.

Coordinated and contributed to projects on Low Emission Development Strategies (LEDS), green jobs, CSR., Wrote case studies and reports highlighting private sector sustainability initiatives., Developed content for workshops and virtual courses on economic inclusion and sustainable development., Monitored project performance.

Conducted quantitative and qualitative research on skills for green jobs.

Researched animal production sectors, supply chains, and certifications in Costa Rica.