Customer Service Professional | CazVid

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William Antony None Vásquez Salazar

Guatemala City, Guatemala, Guatemala

Customer Support Specialist with diverse communication skills in Customer Service

  • Gained experience in technical support, sales, and customer service roles
  • Developed proficiency in communication and teamwork across multiple organizations
  • Acquired language skills in English and Portuguese, enhancing multilingual support capabilities
Communication
Intermediate
Utilized effective communication skills to interact with clients and team members.
Teamwork
Intermediate
Collaborated within diverse teams to address customer needs and improve service delivery.
Problem-solving
Intermediate
Applied problem-solving skills to assist customers and resolve inquiries efficiently.
Languages
Beginner
Communicates in English and Portuguese, supporting multilingual customer interactions.
Computing
Intermediate
Proficient in Microsoft Office Word and internet usage for day-to-day tasks.

Languages

English
Fluent
Portuguese
Fluent
10/2009 - 12/2009
Technical Support
Cybertech
02/2011 - 06/2011
Sales
Intelenet
09/2018 - 02/2018
Customer Service Representative
Conduent
11/2023 - 08/2023
Customer Service Representative
Everise
01/2021 - 06/2021
Technical Support
Word connection

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