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Wilson

Account Executive with 5+ years in logistics and customer service

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Bogotá, Bogota D.C., Colombia
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Competencies

Sales Cycle ManagementAdvanced

Experience managing prospecting, discovery, solution design, pricing, negotiation, and closing in logistics sales.

Customer Relationship ManagementAdvanced

Handled customer support and sales in bilingual environments, ensuring customer satisfaction and retention.

Bilingual SupportExpert

Provided support and sales services in both Spanish and English across call center roles.

3D Modeling and AnimationIntermediate

Developed models, textures, and animations; instructed students in organic modeling and rigging.

Game and Content DevelopmentIntermediate

Created story concepts, scripts, and digitized characters for animation projects.

Education

MULTIMEDIA ENGINEERING
UNIVERSIDAD MILITAR NUEVA GRANADA
Completed 2014
TECHNOLOGIST IN 3D DEVELOPMENT
ESCUELA DE ANIMACIÓN PIXEL ESTUDIOS
Completed 2009
HIGH SCHOOL DIPLOMA
LICEO COLOMBIA
Completed 2003

Languages

SpanishFluent
EnglishFluent

Summary

Experienced in account development, bilingual customer support, and 3D modeling with a proven ability to navigate sales cycles and deliver technical training.

Key Achievements

  • Led full sales cycle for GLT Logistics, securing new customers and expanding revenue streams.
  • Managed bilingual customer support and sales at Sutherland and Convergys call centers, improving client satisfaction.
  • Taught organic modeling, texturing, rigging, and animation as a 3D developer and instructor at Pixel Estudios.

Experience

ACCOUNT DEVELOPMENT / ACCOUNT EXECUTIVE

GLT LOGISTICS
MAY. 2021 - ACTUALIDAD

Win new customers and grow revenue across LTL, FTL, drayage, flatbed, heavy-haul, and MX-US cross-border lanes., Lead the full sales cycle: prospecting, discovery, solution design, pricing, negotiation, and closing., Coordinate with carrier and operations teams to secure capacity, establish...

CUSTOMER SERVICE & SALES AGENT (GODADDY CAMPAIGN)

SUTHERLAND (CALL CENTER)
MAY. 2021 - ACTUALIDAD

Provide customer support and sell GoDaddy products in Spanish and English.

SALES AGENT AND SUPERVISOR

INTELLIGALL S.A.S. (CALL CENTER)
SEP. 2016 - OCT. 2018

Sell and promote company products and services., As Supervisor: manage schedules, organize and distribute leads, and keep the ad platform updated.

SALES AGENT

CONVERGYS CUSTOMER MANAGEMENT COLOMBIA S.A.S.
AGO. 2014 - JUN. 2016

Sell and promote products and services; handle customer interactions in Spanish and English.

DEALER

BINGOS CODERE
NOV. 2011 - MAY. 2014

Provide service at tables, manage game performance, and ensure proper gaming procedures.

3D DEVELOPER / INSTRUCTOR

ESCUELA DE ANIMACIÓN PIXEL ESTUDIOS

3D development; tutoring students; teaching organic modeling, texturing, rigging, and character animation.

CONTENT DEVELOPER

LIBEL STUDIOS ANIMATION

Develop story concepts, literary scripts, and character digitization.

Skills

Sales Cycle ManagementCustomer Relationship ManagementBilingual Support3D Modeling and AnimationGame and Content Development
Published on CazVid - May 17, 2026
Contact Wilson