Experienced in account development, bilingual customer support, and 3D modeling with a proven ability to navigate sales cycles and deliver technical training.
Experience managing prospecting, discovery, solution design, pricing, negotiation, and closing in logistics sales.
Handled customer support and sales in bilingual environments, ensuring customer satisfaction and retention.
Provided support and sales services in both Spanish and English across call center roles.
Developed models, textures, and animations; instructed students in organic modeling and rigging.
GLT LOGISTICS
Win new customers and grow revenue across LTL, FTL, drayage, flatbed, heavy-haul, and MX-US cross-border lanes., Lead the full sales cycle: prospecting, discovery, solution design, pricing, negotiation, and closing., Coordinate with carrier and operations teams to secure capacity, establish...
SUTHERLAND (CALL CENTER)
Provide customer support and sell GoDaddy products in Spanish and English.
INTELLIGALL S.A.S. (CALL CENTER)
Sell and promote company products and services., As Supervisor: manage schedules, organize and distribute leads, and keep the ad platform updated.
CONVERGYS CUSTOMER MANAGEMENT COLOMBIA S.A.S.
Sell and promote products and services; handle customer interactions in Spanish and English.
MULTIMEDIA ENGINEERING
TECHNOLOGIST IN 3D DEVELOPMENT
HIGH SCHOOL DIPLOMA
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Created story concepts, scripts, and digitized characters for animation projects.
BINGOS CODERE
Provide service at tables, manage game performance, and ensure proper gaming procedures.
ESCUELA DE ANIMACIÓN PIXEL ESTUDIOS
3D development; tutoring students; teaching organic modeling, texturing, rigging, and character animation.
LIBEL STUDIOS ANIMATION
Develop story concepts, literary scripts, and character digitization.