Demonstrated experience with Dispatch Software.
Demonstrated experience with Communication Tools.
Demonstrated experience with English.
Demonstrated experience with Spanish.
Independent Contractor
Coordinated and monitored schedules for field personnel across various time zones., Maintained constant communication via phone, chat, and dispatch software., Handled emergency escalations and adjusted dispatch plans as needed., Ensured accurate documentation and timely updates for each job or service call.
Easy Rest Adjustable Beds
Answered inbound calls and managed service scheduling and support inquiries., Worked closely with dispatch team to follow up on pending service calls., Used CRM tools to log, track, and follow up with clients efficiently.
Pizza Hut
Handled a high volume of calls related to deliveries and customer concerns., Resolved customer complaints quickly and maintained high satisfaction ratings.
High School Diploma
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Demonstrated experience with Haitian Creole.