Xiomara - Customer Service & Sales Specialist with Diverse Retail Experience

Bogotá, Bogota D.C., Colombiaen

Led sales and customer service at a telecommunications company, enhancing product presentation and client engagement.

Provided technical support and sales of maintenance services for home appliances in a call center environment.

Published on CazVid

Summary

Experienced in client engagement, product promotion, and sales across telecommunications, appliance maintenance, and retail sectors.

Key Achievements

Managed in-person customer service and inventory at a perfume store, gaining product knowledge and handling customer needs.

Skills

Customer ServiceIntermediate

Handled customer inquiries, offering personalized solutions in retail, call centers, and service environments.

SalesIntermediate

Performed product promotion and sales in telecommunications, appliance maintenance, and perfumery sectors.

Product KnowledgeBeginner

Developed understanding of product lines including internet services, appliances, and perfume products.

Inventory ManagementBeginner

Gained experience in stock handling and product organization at a retail perfumery.

Experience

Encargada de ventas y atencion al cliente

Call denter de servicios telefonicos

Encargada de ventas y atención al cliente, una empresa increíble donde tuve la oportunidad de aprender correctamente a tratar de la mejor forma al cliente ofreciendo sus productos como planes y servicios de internet teniendo en cuenta las necesidades de cada uno.