Customer Service & B2B Sales Professional | CazVid

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Yadira Castillo

Queretaro, Querétaro, Mexico

Video Content Specialist with B2B & Customer Service Expertise

  • Provided B2B sales and support services across retail and IT sectors.
  • Gained extensive experience in client servicing and technical support.
  • Developed strong communication and problem-solving skills in customer interactions.
Customer Service
Advanced
Delivered customer support and Service/Support engineering in B2B and retail contexts.
Sales Support
Intermediate
Engaged in B2B and retail sales activities, building client relationships via phone.
IT Knowledge
Beginner
Gained exposure to IT-related service and support processes.
Communication Skills
Advanced
Expressed friendly, clear engagement with customers and clients.
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Tech Support Agent

Service and Support Engineer, B2B sales role, Retail sales by phone. Experience on IT

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