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Customer Support with 2+ years in client service and technical support
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Competencies
Handled technical inquiries and customer service, ensuring effective issue resolution.
Performed a range of dental treatments including restorations, extractions, and root canals.
Created and delivered personalized English language lessons across various student levels.
Utilized Microsoft Excel for data management and documentation related to client and medical work.
Communicated effectively in English and Korean to serve diverse clients and colleagues.
Education
Languages
Summary
Experienced in client communication, technical troubleshooting, and healthcare services with a focus on personalized support and procedural accuracy.
Key Achievements
- Provided technical support for payroll management platforms and POS systems at IBEX Global Solutions.
- Performed diverse dental procedures including restorations, extractions, and root canals during medical practice.
- Delivered personalized English language instruction, developing tailored lesson plans for varied student levels.
Experience
Customer Care Agent
Provide technical support to clients using various payroll management platforms, and POS systems., Solve customer inquiries efficiently and effectively.
Student, Professional Practice
Provided customer service by performing various dental procedures, including restorations, extractions, and root canal treatments., Supported colleagues during procedures.
English Teacher
Delivered personalized English language instruction to students of various levels., Created lesson plans and tailored instruction to individual needs.