This is my profileContact via CazVidyancarlos
Customer Service Professional with 3+ years in Banking and Call Center Industries
Contact
Nagua,María Trinidad Sánchez,Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer needs, ensuring positive experiences, and resolving issues efficiently.
Language InterpretationIntermediate
Proficient in English and Spanish interpretation, supporting effective cross-language communication.
Communication SkillsIntermediate
Strong verbal and written communication abilities, facilitating clear and professional interactions.
IT KnowledgeBeginner
Basic understanding of computer systems and IT concepts gained through technical training.
Education
Bachelor
Liceo El Gran Valiente
Completed 2018
English Program
Clever Class
Completed 2018
IT Computer System
Centro Tecnológico Las Americas
2015
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in banking and call center environments, adept at delivering excellent customer support and interpretation services, with foundational IT knowledge.
Key Achievements
- Provided exceptional customer support at Scotiabank, enhancing client satisfaction.
- Interpreted effectively across English and Spanish, facilitating clear communication in diverse settings.
- Contributed to team success at Teleperformance by resolving customer inquiries efficiently.
- Gained foundational IT knowledge through specialized training, supporting technical tasks.
Experience
Customer Service
Scotiabank
2023 - 2024
interpreter
2021 - 2024
Customer Service
Teleperformance
2022 - 2023
House Keeping
Club Hemingway
2019 - 2021
Skills
Customer ServiceLanguage InterpretationCommunication SkillsIT Knowledge
Published on CazVid - Jun 2, 2026