QUALITY & COMPLIANCE CONTROLLER open to new opportunities
Demonstrated experience with Prospecting.
Demonstrated experience with Closing.
Demonstrated experience with Retention.
Demonstrated experience with Service.
Demonstrated experience with Coordination.
Lomé, Togo
Monitor compliance with operational procedures and quality standards.. Identify deviations, report issues and follow up on corrective actions.. Support process improvement and operational reliability.
Lomé, Togo
Prospected for new business opportunities and developed customer leads.. Presented products and services, supported prospects and followed up with clients.. Conducted commercial follow-ups and contributed to sales objectives.
EON-ONE SARL U
Managed customer relationships and handled client requests.. Coordinated and monitored multiple projects and activities.. Prioritized tasks and maintained communication with stakeholders.
Sebastino Décor et BTP
Advised customers and supported them throughout their projects.. Designed and delivered decoration and surface-finishing projects.
ADKONTACT
Handled outbound sales projects by phone for French companies and retail businesses.. Managed prospecting, traffic generation, sales calls, follow-ups and appointment setting.. Negotiated with customers, managed orders, complaints and after-sales service.
BA Studies
Interior Decoration Training
High School Diploma
Advanced Training in Graphic Design