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Yannick
QUALITY & COMPLIANCE CONTROLLER
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Competencies
Demonstrated experience with Prospecting.
Demonstrated experience with Closing.
Demonstrated experience with Retention.
Demonstrated experience with Service.
Demonstrated experience with Coordination.
Education
Languages
Summary
QUALITY & COMPLIANCE CONTROLLER open to new opportunities
Experience
QUALITY & COMPLIANCE CONTROLLER
Monitor compliance with operational procedures and quality standards.. Identify deviations, report issues and follow up on corrective actions.. Support process improvement and operational reliability.
SALES REPRESENTATIVE
Prospected for new business opportunities and developed customer leads.. Presented products and services, supported prospects and followed up with clients.. Conducted commercial follow-ups and contributed to sales objectives.
CUSTOMER RELATIONS & PROJECT COORDINATOR
Managed customer relationships and handled client requests.. Coordinated and monitored multiple projects and activities.. Prioritized tasks and maintained communication with stakeholders.
INTERIOR DECORATOR
Advised customers and supported them throughout their projects.. Designed and delivered decoration and surface-finishing projects.
TELESALES REPRESENTATIVE
Handled outbound sales projects by phone for French companies and retail businesses.. Managed prospecting, traffic generation, sales calls, follow-ups and appointment setting.. Negotiated with customers, managed orders, complaints and after-sales service.