Yeferson - Customer Service Agent with 4 years of diverse industry experience

Medellin, Antioquia, ColombiaRemoteen

Gained extensive customer service experience across multiple sectors including tech support and insurance

Worked with well-known companies such as Teleperformance, Buolo, Concentrics, Calsilla

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service agent with 4 years in tech support, insurance, and order management, passionate about helping clients.

Developed strong interpersonal and problem-solving skills in customer interactions

Customer ServiceAdvanced

Handled diverse customer inquiries and issues, ensuring satisfaction and resolution.

Communication SkillsAdvanced

Effectively communicated with clients and colleagues in various customer support roles.

Problem ResolutionIntermediate

Resolved customer concerns through active listening and appropriate solutions.

Industry KnowledgeIntermediate

Enhanced understanding of sectors like tech support, insurance, and order tracking.