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Yelzon
Costomer service Agent
Video resume
YelzonIntro
A little bit of Yelzon
Contact
León, León Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support to clients and managed inquiries effectively in a technical environment.
MultitaskingIntermediate
Handled multiple websites and medical applications simultaneously to meet operational demands.
Remote WorkIntermediate
Adapted to working from home, managing tasks independently and efficiently.
Technical Application ManagementIntermediate
Managed and operated various websites and medical applications as part of customer service responsibilities.
Education
High school degree
Nacional Xilonem
Completed 2014
Systems engineering degree
UNAN-León
Completed 2020
Languages
EnglishHigh
Summary
Experienced customer service agent with over three years managing multiple technical applications, with a background in information systems engineering.
Key Achievements
- Gained experience working from home and managing multiple websites and medical applications
- Developed multitasking skills across different operational areas within Accedo Technologies
- Built proficiency as a customer service agent in a technical environment
Experience
Costomer service Agent
ACCEDO TECHNOLOGIES
Oct-2021 - Dec-2024
Learned how to work from home, Managed different websites and medical applications, Multitasked when required
Skills
Customer ServiceMultitaskingRemote WorkTechnical Application Management
Published on CazVid - Jul 3, 2025