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Customer Service & Educational Support with 5+ years of experience
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Competencies
Provided support via phone, email, and face-to-face interactions ensuring customer satisfaction.
Assisted in lesson planning and class management for English language students.
Handled reservation systems, email correspondence, and document organization.
Worked effectively within support teams to achieve service and project goals.
Managed schedules and support tasks in educational, hospitality, and customer service settings.
Education
Languages
Summary
Experienced in customer support, administrative tasks, and educational assistance with a commitment to effective communication and teamwork.
Key Achievements
- Supported diverse student groups as a teaching assistant at Christian Bilingual School
- Managed national and international reservations, phone calls, and emails at Clarion Hotel
- Provided customer service support, handled project management, and team collaboration at Itel
Experience
School Teacher
Teaching assistant in the English language as being in private and group classes full time, working with children and adults, Preparing study plans for learning.
Customer Service Agent
Customer support, Managed national and international phone calls., File management, Reservations, Email writing
Executive Assistant - High School
Customer Service Rep
Customer service agent, Support team, Provided good customer service, work under pressure, teamwork and file management., Followed directions from my supervisor and managed project with precision.