Dedicated customer service professional with proven ability to handle diverse client needs across banking, logistics, and retail sectors. Skilled in communication, problem-solving, and organization, committed to delivering exceptional client support.
Provided customer support and guidance across banking, courier, and retail sectors to ensure positive client experiences.
Demonstrated effective oral and written communication skills in diverse customer service roles.
Organized work processes and scheduled customer interactions to optimize service delivery.
Resolved customer issues effectively, making decisions to improve satisfaction and operational flow.
Banco Popular Dominicano
Banco Popular Dominicano
JayFashion
Pick’n Send Courier & Cargos Internacionales
MetroPac Envíos Nacionales
UPS / FedEx – Envíos Internacionales
Licenciatura
Bachillerato
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Managed basic office tools to support customer service tasks and administrative functions.
