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Sales Agent
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Competencies
Demonstrated experience with Team collaboration.
Demonstrated experience with Customer engagement.
Demonstrated experience with Negotiation skills.
Demonstrated experience with Issue resolution.
Demonstrated experience with Microsoft Excel.
Education
Summary
Professional profile
Experience
Sales Agent
Enhanced customer satisfaction through friendly service and proactive engagement.. Consistently achieved or surpassed sales targets.. Achieved company targets by implementing successful sales strategies.. Resolved customer issues swiftly, ensuring high satisfaction and loyalty.. Cold called customers to build lead database.. Overcame customer objections to maximise conversions.. Actively listened to customers' needs and preferences to provide tailored recommendations. to customers to identify upselling opportunities.. Conducted cold calls to potential customers to generate leads and increase sales opportunities. to build lead database.. Acquired new clients by building relationships through targeted outreach and networking efforts. through targeted prospecting and networking.. Provided after-sales support to clients, resolving issues efficiently and maintaining positive business relationships.
Collections Agent
Collected on aging and past due accounts, coordinating payment arrangements to secure timely remittance.. Monitored overdue accounts, initiating debtor contact through phone calls and written correspondence to facilitate payment.. Monitored overdue accounts, initiating contact with debtors through phone calls and written correspondence.. Confirmed payment arrangements and finalised customer payment dates and contact information.. Collaborated with team members to meet monthly collection targets, enhancing overall department performance.. Delivered excellent customer service, addressing queries and providing guidance on debt management solutions.