Experienced in management, sales, and customer service with a strong record of increasing sales, optimizing operations, and ensuring client satisfaction across hospitality and telecommunications sectors.
Proven ability to lead teams, manage operations, and drive business growth across diverse roles.
Skilled in resolving issues, enhancing customer satisfaction, and building strong client relationships.
Experienced in advising clients, managing negotiations, and consistently achieving sales targets.
Capable of planning, organizing, and overseeing complex operations in fast-paced environments.
CPI
Advising clients on products of interest and managing negotiations.. Following up on sales and verifying customer satisfaction.. Meeting the company's assigned monthly targets and quota.. Negotiating prices and closing sales in person, by phone, or online.
Claro C.R.
Planning, directing, and controlling administrative, commercial, operational, and financial activities.. Increasing sales, generating greater customer retention, and strengthening the business.. Controlling and supervising all center activities and actions.. Preparing budgets and managing and controlling expenses.. Increasing productivity and performance through the application of business strategies.
Planet Hollywood CR
Customer service and resolution of incidents, complaints, and claims.. Supervision of restaurant openings and closings, and staff shift scheduling.. Planning, organization, management, and control of restaurant operations.. Inventory management, supply control, and product restocking management.. Ensuring compliance with restaurant hygiene, health, and safety regulations.. Selection, supervision, motivation, and management of the front-of-house and kitchen staff.
High School Diploma
Bachelor's degree
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