Dedicated client support professional with multiple roles in customer service, team training, and legal client assistance. Proven ability to manage client inquiries, lead training initiatives, and coordinate support for legal and medical processes.
Handled client inquiries and support, ensuring satisfactory resolution and maintaining positive customer relations.
Led training sessions at Concentrix, enhancing team capabilities and onboarding new staff effectively.
Assisted clients in legal and medical contexts, managing schedules, inquiries, and procedural guidance.
Provided clients with legal advice support related to immigration processes at Lisinski Law Firm.
Concentrix
Assisting clients with customer service inquiries.
Concentrix
Concentrix
Lisinski Law Firm
Assisting Clients based on Legal advises in their immigration process.
Contact Center Dominicana
Assisting patients with the process of scheduling their appointments.
Student