Yosmil - Data Analyst with 5+ years of experience in financial services

Utilizes various tools and techniques to interpret complex data sets and derive actionable insights.

Designs and executes complex SQL queries for data extraction and analysis.

Creates dashboards and reports to communicate data findings clearly to stakeholders.

Develops advanced spreadsheets, macros, and automation tools for data management.

Delivered consecutive interpretation services in clinical, legal, and insurance-related settings via phone and video platforms., Accurately facilitated communication during patient intake, surgical consultations, disability evaluations, and legal interviews (including asylum and family court)., Applied HIPAA compliance and confidentiality protocols at all times., Consistently met performance benchmarks, including 95% accuracy and adherence to national standards of practice and interpreter ethics (NCIHC)., Participated in mock interpretation evaluations and continued education in anatomy and physiology terminology., Completed internal training in anatomy and physiology terminology (achieved 92% on assessment)., Interpreted over 500 remote sessions in various healthcare settings (ER, oncology, OB/GYN, mental health, dental, pediatrics)., Collaborated with medical professionals to clarify cultural nuances and patient concerns.

Handled inbound customer support calls for a U.S.-based financial institution, providing services in English and Spanish., Assisted clients with credit card issuance, account inquiries, billing concerns, and financial troubleshooting., Maintained compliance with banking policies and ensured data privacy during all transactions.

Supported a notary-lawyer in daily legal operations, including document preparation, research, and client communication., Drafted affidavits, notarized contracts, and helped manage case files related to civil and real estate law., Developed strong attention to legal detail and familiarity with Dominican legal terminology.