Yovanny Aparicio

Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction, Coached and mentored administrative staff, resulting in improved job performance and knowledge

Properly stored food items and ingredients in accordance with food safety regulations, Assisted in the preparation of food items and ensured that all food was served at the proper temperature, Organized and stored food in refrigerators and freezers, following proper food safety guidelines

Adhered to traffic laws and company policies at all times, Read and interpreted maps and directions to find the most efficient route, Loaded and unloaded packages safely and securely, minimizing the risk of damage in transit

Greeted customers in a friendly and professional manner, Troubleshot any issues that arose during the washing process, Operated all machinery and tools in a safe and responsible manner, Developed effective and efficient washing and waxing techniques, resulting in a 95% increase in customer satisfaction ratings, Ensured that all cars were washed to the highest standard, resulting in a 95% customer satisfaction rating

Troubleshot any issues that arose during the washing process, Greeted customers in a friendly and professional manner, Operated all machinery and tools in a safe and responsible manner, Communicated effectively with customers to ensure that their needs were met, Used a variety of tools and products to achieve desired results

Restored damaged paint finishes to a showroom quality finish through polishing and buffing, Applied wax and sealants to protect the paint job and restore shine, Applied polishes, compounds, and other treatments to remove scratches, swirl marks, and oxidation from paint

Followed safety protocols to ensure the safety of customers and the public

Maintained a professional demeanor at all times and managed difficult customer interactions with diplomacy, Utilized a CRM system to manage customer records and track the status of customer inquiries, Created and maintained customer profiles to understand customer needs and preferences

Maintained a professional demeanor at all times and managed difficult customer interactions with diplomacy, Utilized a CRM system to manage customer records and track the status of customer inquiries, Created and maintained customer profiles to understand customer needs and preferences