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Ysa

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Contact

Santiago de los Caballeros,Santiago Province,Dominican Republic
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Competencies

Problem SolvingIntermediate

Demonstrated experience with Problem Solving.

Telephone ConsultationsIntermediate

Demonstrated experience with Telephone Consultations.

Active ListeningIntermediate

Demonstrated experience with Active Listening.

Research SkillsIntermediate

Demonstrated experience with Research Skills.

Conflict ResolutionIntermediate

Demonstrated experience with Conflict Resolution.

Education

Business management
O&M university
July 2007

Languages

enNative

Summary

View Ysa's professional profile on CazVid.

Experience

Customer Service Representative

Synergies strategic services
August 2008 - January-2015

Handled sales and customer service, had direct communication with clients and clients, helped clients with technical problems and also with subscriptions for a dating site, during the time I worked in different departments, data entry, emails with subscribers and customers, live chat with customers., Solve technical problems through phone calls.

Customer Service Representative / Workers' Compensation Claims Examiner

Telecom brun
May 2017 - 2019

Maintaining and managing a hospital's workers' compensation department, work quickly and diligently on sensitive patient and hospital matters, interviewing plaintiffs by phone, medical specialists, and the employer to determine pertinent claim information and that the patient visited hospital due to a workers' compensation injury., Manage over 500 accounts each week, investigate any fraudulent claims, determine the next step to be taken on each claim, and recommend settlement offers and negotiate payment agreements with attorneys and companies insurance.

CEO

Ysa fashion
2018 - 2019

Develop commercial strategies to increase the customer base, increase store traffic and optimize profitability, Meet sales objectives by training, motivating, advising and providing feedback to sales staff, Guarantee high levels of customer satisfaction through excellent service, Keep the store in exceptional condition, Report on purchasing trends, customer needs

CEO

Vanidosas salon and spa

Supervise the daily operations of the salon, Hire and train estheticians, when necessary, Organize employee shifts, taking into account peak hours and seasons, Order beauty products, such as creams and essential oils, and restock, Arrange periodic maintenance services for all equipment, Apply hygiene practices in all beauty vanities, Ensure that all beauty treatments meet high quality standards, Keep personnel records, including wages and work hours., Promote services, products and discounts on social networks, Receive customer payments and track all transactions, Keep updated records of costs and income (eg, weekly, monthly and quarterly), Organize online contests and offer discount packages to attract new customers

Sales Agent Representative / Customer Service Agent

UNO
2008

Customer Service Agent

UNO
2016

Customer Service Representative

Skymax
2016

Skills

Problem SolvingTelephone ConsultationsActive ListeningResearch SkillsConflict Resolution
Published on CazVid - May 17, 2026
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