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Customer Care Associate at Authbridge Research Services
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Competencies
Proficient in Excel for reporting and record maintenance, ensuring accuracy and efficiency.
Effective communicator with good interpersonal skills, supporting team coordination.
Capable of managing multiple tasks efficiently within deadlines.
Provides backend support to ensure smooth departmental operations.
Education
Summary
Dedicated customer care associate with experience in data reporting, verification, and backend support. Skilled in communication, time management, and operational coordination.
Key Achievements
- Streamlined Excel-based reporting processes, improving data accuracy and efficiency
- Handled physical address verification, ensuring timely updates and coordination with departments
- Supported backend operations, contributing to seamless workflow management
Experience
Customer Care Associate (CCA)
Performed Excel-based reporting and maintained records efficiently.. Handled Physical address verification closing and coordinated with related departments for updates.. Supported backend operations to ensure smooth workflow.. Assisted candidates, resolving queries and complaints prompt.