Versatile professional with experience in project management, data analysis, ICT support, and language education. Skilled in coordinating initiatives, managing data workflows, and providing client service across nonprofit and academic environments.
Oversaw project planning and execution in nonprofit settings, ensuring objectives were met.
Utilized Power Query to extract and analyze academic data, supporting data-driven decision making.
Engaged in client acquisition and maintained customer service standards during internship at World Relief.
Provided ICT support and maintained infrastructure during internship at Universidad de Ciencias Comerciales.
EDT Nicaragua S.A.
Sales Department, Client Acquisition, Sales Progress Tracking, Advanced Outlook and Excel Management
Universidad de Ciencias Comerciales
Extraction and analysis of academic data using Power Query, Technical support, Preventive and corrective maintenance, ICT infrastructure management
Instituto Sara María Parrales
Planning and delivering English lessons
World Relief (Nicaragua Office)
Planning and delivering projects, Customer service
Bachelor's Degree
Systems Engineering
General Computer Technician
Advanced Excel Course
Advanced English
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Planned and delivered English lessons, developing foundational teaching skills.