Yubuga - Customer Service & Operations Coordinator with 5+ years in Hospitality & Energy

Delivered customer support through multiple channels, ensuring client satisfaction and engagement.

Organized and managed transfers, receptions, and scheduling tasks for hospitality and energy sectors.

Handled international calls and telecommunication with clear, professional communication.

Assisted sales processes and client engagement for solar energy consultations and transfers.

Operational services, commercial and/or marketing services for the clients assigned to it.

Customer service, Offering a free in-home consultation with one of the Employer's technical specialists’ contractors., Contacting potential clients of the Contracting Party, mostly homeowners, by telephone to inform and generate interest in the savings benefits of switching to solar energy.

Service to foreign passengers in the check-in area of the international flight Cartagena Miami with American Airlines., The attention of international calls to solve inconveniences with the passenger's flight.

Coordination and management of receptions and transfers for groups., Coordination of airport support staff, shifts, breaks, and job responsibilities., Coordination and scheduling of services to suppliers., Sales Promoter Assistance in all processes of transfers and receptions for passengers., Among other tasks.