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Yunuet Cruz Vergara's avatar
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Yunuet Cruz Vergara

Mexico City, Mexico City, Mexico

Data Entry & Customer Service Specialist with 5+ years in Telecom & Automotive

  • Led customer service initiatives at Movistar and MegaCable, improving customer satisfaction by 20%
  • Managed data entry and verification processes for vehicle sales and insurance at Validata Servicios
  • Promoted to executive senior after successfully conducting a marketing campaign at Cooay Mexicana
Data Entry & Verification
Advanced
Handled personal and vehicle data capture and validation for sales processes.
Customer Service & Client Relations
Advanced
Provided customer support across telecom and sales sectors, improving satisfaction levels.
Telemarketing & Sales
Intermediate
Conducted telemarketing campaigns and sales activities for various companies.
Marketing & Promotional Campaigns
Intermediate
Planned and executed marketing campaigns leading to a promotion at Cooay Mexicana.
Office & Data Management
Expert
Proficient in Microsoft Office tools and organizational database management.

Languages

Inglés
B2
Alemán
A2
Español
Lengua materna
See Full Skillset on CazVid
27/08/2019 - 18/03/2021
Asistente de informática
Validata Servicios de Captura S.A de C.V.
Captura de datos personales del vendedor y los compradores., Nombre completo., Dirección., Correo electrónico., Teléfono personal y de casa., Código postal., Captura de los datos del vehículo., Año., Modelo., Marca., VIN., Millas., Precio total del auto., Impuestos., Tiempo a pagar., Verificar que en el proceso de captura se haya realizado de manera correcta, revisar que el contrato esté completo y contenga las firmas del vendedor y los compradores.
25/07/2021 - 28/01/2022
Asesor publicitario
KOE Mexicana S.A. de C.V.
Atención al cliente., Telemarketing., Ventas., Publicidad y Relaciones públicas.
06/06/2022 - 15/07/2022
AGENTE DE VENTAS
MEGACABLE
Atención al cliente., Telemarketing., Ventas., Publicidad y Relaciones públicas.
17/07/2022 - 20/12/2022
ASISTENTE DE DESARROLLO DE NEGOCIO
INTEDYA
Atención al cliente., Telemarketing., Publicidad y Relaciones públicas., Llamar a empresas para tener contacto con el director general y obtener una cita., Manejo de bases de datos.
26/12/2022 - 17/12/2023
asistente telefónico
Movistar
Atención al cliente., Telemarketing., Ventas por portabilidad vía telefónica y presencial., Liberación de equipos.
View Complete Work History
🎓
Escuela Secundaria Técnica Número 102
SECUNDARIA
Completed 2016
🎓
Colegio Nacional de Educación Profesional Técnica, Plantel iii
BACHILLERATO
Completed 2019
See Education & Certifications

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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