Yussy - Customer Service Agent with experience in call centers and collections

Bogotá, Bogotá D.C., ColombiaRemoteen

Gained experience in customer service at Concentrics and Sutherland with Capital One campaigns

Worked in both customer service and collections departments

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with a background in customer service and collections for major campaigns.

Customer ServiceIntermediate

Provided support and assistance to customers in a call center environment

Communication SkillsIntermediate

Effectively communicated with clients to resolve inquiries and issues

CollectionsBeginner

Participated in debt collection processes within a call center setting

TeamworkIntermediate

Collaborated with team members across departments in high paced environments