Dedicated professional with diverse experience in security operations, sales, and customer service. Skilled in risk assessment, client engagement, and ethical negotiations, committed to delivering impactful results.
Ability to analyze complex situations and develop effective solutions promptly.
Skilled in clear, persuasive communication across diverse audiences and scenarios.
Consistently applying ethical principles in negotiations and client interactions.
Building and maintaining trustful relationships to foster long-term partnerships.
Allied Universal
Conducted vigilant patrols and risk assessments, identifying potential issues and documenting observations accurately for clear reporting and follow-up.. De-escalated high-tension situations calmly, applying ethical judgment and problem-solving to ensure safety and fairness.. Adapted to variable shifts and conditions, demonstrating reliability and attention to detail in real-time decision-making.
Subaru of Santa Fe
Exceeded sales targets through needs assessment, persuasive communication, and building trust—skills transferable to evaluating AI responses for clarity, relevance, and alignment.. Guided clients through complex processes (financing, negotiations), providing transparent explanations and resolving concerns to achieve high satisfaction.. Delivered detailed product knowledge and feedback, fostering repeat business and referrals via strong relationship management.
Chef Link
Prospected and closed high-value deals by analyzing client needs, recommending tailored solutions, and negotiating ethically to maintain long-term partnerships.. Documented consultations and outcomes precisely, ensuring accuracy in records—mirroring structured feedback for AI model improvement.
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Inn on the Alameda
Provided courteous service, resolved guest issues promptly, and managed high-volume tasks with clear communication and problem-solving.
Hoops Logic (Independent Training Program)
Designed and delivered skill-development sessions, breaking down complex strategies into teachable components while motivating participants.. Fostered growth through positive reinforcement, ethical coaching principles, and individualized feedback—analogous to training/evaluating AI on reasoning and values.