Yvan - Support Engineer with 12 years of IT and MSP experience

San Salvador, San Salvador Department, El SalvadorRemoteen

Managed and optimized Microsoft 365 environments including Exchange, SharePoint, and Entra

Specialized in email security to prevent threats and ensure data compliance

Published on CazVidVideo interview availableOpen to remote

Summary

Support engineer with over 12 years of IT experience, specializing in Microsoft 365 environments, email security, and client communication, fluent in English, Spanish, and French.

Video Resume

Key Achievements

Worked effectively with international clients by leveraging multilingual communication skills

Skills

Microsoft 365 AdministrationAdvanced

Extensively managed Microsoft 365 services like Exchange, SharePoint, and Entra for diverse clients.

Email Security & Threat PreventionAdvanced

Implemented email security protocols to safeguard against threats and ensure compliance.

Client CommunicationAdvanced

Effectively communicated with clients in English, Spanish, and French to deliver support and solutions.

IT Support & ManagementIntermediate

Provided IT support focused on Microsoft environments, serving clients within MSP frameworks.

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