ZAHIRA - Customer Service Assistant at Teleperformance

Manizales, Caldas Department, Colombiaen

Provided administrative and customer support for an international airline, enhancing client satisfaction.

Managed reservations and ticket issuance, ensuring accuracy and timeliness.

Published on CazVid

Summary

Experienced in providing exceptional client support, managing reservations, and handling complex inquiries for international airlines. Skilled in multitasking, problem-solving, and time management, with a strong educational foundation.

Key Achievements

Demonstrated strong problem-solving skills under pressure, improving overall service quality.

Skills

Customer ServiceAdvanced

Expertise in delivering exceptional support and solutions to clients in fast-paced environments.

Time ManagementAdvanced

Proficient in organizing tasks effectively to meet deadlines and improve productivity.

Communication SkillsIntermediate

Skilled in maintaining clear and professional communication with clients and team members.

MultitaskingIntermediate

Capable of managing multiple responsibilities simultaneously without compromising quality.

Languages

EspañolInglés

Experience

Asistente de servicio al cliente

Teleperformance

Brindé apoyo administrativo y de servicio al cliente a una aerolínea internacional, incluyendo gestión de reservas, asistencia en emisión de boletos y comunicación con clientes.. Demostré sólidas habilidades organizativas, capacidad de multitarea y manejo efectivo de clientes en situaciones de alta presión.