This is my profileContact via CazVid
Zakhona
Administrative Support and Customer Service Professional in Durban
Video resume
Contact
Competencies
Proven ability to warmly welcome visitors and address customer needs effectively.
Experienced in managing office duties, handling calls, filing, and supporting documentation processes.
Excellent verbal and written communication skills, facilitating clear interactions with clients and team members.
Proficient in Microsoft Office Suite and photo editing software, supporting various operational tasks.
Capable of identifying issues and implementing effective solutions independently and within teams.
Education
Summary
Dedicated professional with diverse experience in administrative roles, customer service, and photography support. Adept at managing office functions, engaging clients, and ensuring operational efficiency in dynamic environments.
Key Achievements
- Provided comprehensive administrative and customer service support across multiple roles, ensuring smooth operations.
- Handled cash, petty cash, and sales orders accurately, contributing to efficient financial management.
- Assisted in photo editing and event photography as a second shooter, enhancing client satisfaction.
- Maintained high accuracy and strong analytical skills to support office and retail functions effectively.
Experience
Cashier and Shop Assistant
Printing photos. Assisting in typing all the documents. Answering phone calls. Handling cash. Perform basic office duties. Second shooter. Taking care of equipment. working with photo editing software including Adobe Photoshop
Assistant
Admin Assistant and Receptionist
Handling incoming calls and perform general admin duties. Warmly welcome all visitors to business reception area. Handling petty cash. Filling sales orders. Assisting in administration with overflow work including data entry and internet search tasks. Responding to internal and external telephonic customer request and queries. Accomodate visitors accordingly and manage appointments
Skills
Video Transcript
Admin and Reception
Hi, my name is Akona Komalo, and I'm really excited to be applying for this admin and reception role. I have over three years of experience in admin and reception. I started off in a construction company where we worked with mostly tenders. It was a huge learning experience for me because I got to learn about meeting deadlines, and most importantly, handling pressure and being a team player. I also have experience working at the Lower South Coast SPCA. We were working with animals, but mostly, it was about helping people because pet owners are humans. So it was also an excellent experience, lots of pressure, but I enjoyed it a lot because for me, working in a space where I get to learn, but most importantly, where I get to help people, it was a great experience for me. So I'm looking forward to implementing all my skills and to learning a bit more and to growing with the company, but most importantly, I look forward to helping people. Thank you.