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Zanele
Administration Supervisor
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Competencies
Expertise in managing administrative tasks, filing systems, and maintaining accurate records.
Proven ability to assist customers effectively, ensuring positive experiences and resolving issues efficiently.
Skilled in gathering, recording, and managing demographic and survey data accurately.
Strong verbal and written communication skills, including proficiency in South African Sign Language.
Effective in prioritizing tasks and collaborating within teams to achieve organizational goals.
Education
Languages
Summary
Experienced in store administration, customer service, data collection, and community outreach. Committed to delivering high standards of service, accuracy, and teamwork across diverse roles.
Key Achievements
- Led daily store administration, improving operational efficiency and customer satisfaction.
- Managed stock control and transaction processing, ensuring accuracy and compliance.
- Supervised a team, fostering a collaborative work environment and enhancing team performance.
- Conducted community outreach and data collection during census fieldwork, supporting demographic analysis.
- Maintained high standards of hygiene and safety as a hospital cleaner, contributing to infection control.
Experience
Administration Supervisor
Supervised daily store administration and operations.. Assisted customers and provided excellent customer service.. Processed cash, card, and POS transactions accurately.. Managed stock control, receiving, and dispatch.. Maintained store standards and completed administrative checks.. Assisted with staff supervision and training.. Ensured compliance with company policies and procedures.
Field Worker
Visiting citizens at their homes to conduct interviews and collect demographic data.. Creating survey sheets or working on predefined surveys to gather census information.. Conducting extensive and thorough visual surveys of areas covered during the census procedure.. Solve problems arising and report progress to my supervisor.
Data capture
Household profiling, collect and capture data, assist with community outreach and service delivery activities, hotspot intervention, campaigns, mapping, minor finance-process duties, administration support, food distribution carry stock and packages.
Cleaner
Cleaned and sanitised designated hospital areas, ensuring high standards of hygiene and infection control.. Swept, mopped, vacuumed, dusted, and carried out deep cleaning of patient and common areas.. Cleaned and disinfected restrooms, corridors, waiting areas, and other hospital facilities.. Stocked and maintained cleaning supplies and reported shortages when necessary.. Inspected cleaning equipment before use, cleaned it after use, and reported any faults to the supervisor.. Followed health and safety procedures and used cleaning chemicals correctly.