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Zenani

AI Training Generalist (LLM & Linguistics)

Contact

Durban, KwaZulu-Natal, South Africa
Available on CazVid
Contact via CazVid

Competencies

Microsoft Office

Demonstrated experience with Microsoft Office.

Excel

Demonstrated experience with Excel.

Email systems

Demonstrated experience with Email systems.

Education

National Certificate in Information Technology: Systems Development
MICT SETA
2023 - 2024
Matric Certificate
Adams College of Education
Completed 2016

Languages

EnglishFluent

Summary

Professional profile

Experience

AI Training Generalist (LLM & Linguistics)

Outlier

Trained AI models using linguistic annotation and structured prompts.. Delivered datasets for LLM fine-tuning, classification, and generative tasks.. Maintained annotation consistency across evolving guidelines.

Data Science Intern

Hex Softwares

Built predictive models and cleaned datasets for platform optimization.. Applied Python and statistical methods to real-world business problems.

Intern: Data Science & Entrepreneurship

Seedstars Group

Supported platform development and strategic planning with Old Mutual.. Analyzed business datasets to identify growth opportunities.

Customer Service & Sales Roles

Webhelp, Ignition Group, CCI

Delivered tailored solutions and exceeded service targets.. Built strong customer relationships through proactive engagement.

Social Media Manager & Marketing Strategist

Vanity Beauty Parlor

Created marketing content and expanded client base through strategic campaigns.

Technical Support Agent & Real-Time Data Analyst Shadowing

Amalfi Outsourcing – Breezeline Campaign
Jan 2026 - Jul 2026

Delivered frontline technical support, resolving hardware/software issues.. Worked with CRM platforms, VPN systems, and ticket booking tools to manage client requests.. Maintained accurate documentation of support interactions.. Shadowed Real-Time Data Analysts (Apr–May 2026) to learn occupancy management, absenteeism tracking, and productivity optimization.. Proposed workflow improvements aligned with RSA labor standards.

Operations & Procurement Support

Amazon
Jan 2026 - Present

Assisted with supplier coordination and documentation.. Maintained accurate records and supported daily office operations.. Ensured timely procurement and inventory updates.

Data Science Intern

Old Mutual
Apr 2024 - Aug 2024

Conducted research and data analysis to support financial and operational decisions.. Studied gaps in processes and proposed improvements for business growth.. Assisted in reporting and documentation to enhance efficiency.

Entrepreneurial, Business & Research Intern

Seedstars Group
Apr 2024 - Aug 2024

Collected and analyzed datasets to identify market gaps and opportunities.. Conducted entrepreneurial research to support early-stage business development.. Applied data-driven insights to strengthen strategic planning and innovation.

Customer Service & Sales Representative

Webhelp, Ignition Group, CCI Durban
Jan 2019 - Jan 2023

Handled client queries and maintained data accuracy.. Demonstrated strong communication and multitasking skills.. Managed workload effectively in high-pressure environments.

Skills

Microsoft OfficeExcelEmail systems
Published on CazVid - Sep 2, 2026
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