This is my profileContact via CazVid
Abdou
E-Commerce & Online Sales Support
Contact
Competencies
Demonstrated experience with Online Sales & E-commerce.
Demonstrated experience with Customer Communication.
Demonstrated experience with Lead Follow-up.
Demonstrated experience with Customer Needs Identification.
Demonstrated experience with Order & Inquiry Tracking.
Languages
Summary
E-Commerce & Online Sales Support open to new opportunities
Experience
E-Commerce & Online Sales Support
Supported online sales activities and helped maintain accurate product information.. Followed up on orders, deliveries, and customer inquiries.. Communicated with customers and assisted with resolving complaints and order-related issues.. Helped manage product details and commercial information to support a smooth customer experience.
Customer Service
Assisted customers by phone and online, responding clearly and professionally to their questions.. Helped identify customer concerns, resolve routine problems, and follow up on complaints.. Focused on maintaining positive customer relationships and providing reliable support.
Technical / Industrial Environment
Worked in a technical and industrial setting while following procedures and safety rules.. Collaborated with team members and supported day-to-day operational tasks.. Demonstrated reliability, attention to instructions, and a professional approach to work.