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Competencies
Demonstrated experience with Attention to Detail.
Demonstrated experience with Problem Solving.
Demonstrated experience with Remote Work & Independent Productivity.
Demonstrated experience with Microsoft Office / Google Workspace.
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Languages
Summary
Professional profile
Experience
TRAVEL & RESERVATION CONSULTANT
Flight availability and schedule displays. Basic flight segment selling. PNR creation and management. Passenger name and contact elements. Fare display and fare-rule interpretation. Basic itinerary pricing. Ticketing workflow fundamentals. Rebooking and reservation modification concepts. Customer itinerary management. Airline reservation terminology
DIGITAL MARKETING / SALES SPECIALIST
Communicate with prospects and customers to understand their needs, answer questions, and support the customer journey from initial enquiry to conversion.. Apply sales-oriented communication techniques to qualify prospects and improve conversion opportunities.. Monitor customer responses and campaign performance to identify opportunities for improving messaging, offers, and customer acquisition.. Manage multiple tasks independently while maintaining accurate records and meeting deadlines.. Analyze customer and campaign data to identify trends and make informed decisions.. Work with digital platforms, CRM-style tools, advertising platforms, spreadsheets, and online communication systems.. Follow up with prospects and maintain consistent communication throughout the sales process.. Develop persuasive customer-facing messages and promotional content based on audience needs.. Handle performance reporting and maintain accurate campaign and customer-related records.. Work effectively in a remote environment with minimal supervision.
SALES / BUSINESS DEVELOPMENT REPRESENTATIVE
Prospect for potential customers and identify opportunities through online channels.. Engage prospects using professional written and verbal communication.. Qualify leads according to customer needs, interest, and purchasing potential.. Conduct follow-ups and maintain consistent communication with prospects.. Apply consultative and solution-oriented sales techniques.. Develop outreach messages designed to generate responses and appointments.. Research prospects and businesses before initiating communication.. Handle objections professionally and communicate value clearly.. Maintain organized prospect information and follow-up activities.