Experienced in customer support, sales, roadside assistance, and tax preparation with a strong skill set in communication and problem-solving.
Delivered support in product selection and roadside assistance, ensuring client satisfaction.
Assisted customers with product choices in retail and service environments.
Prepared and amended tax documents for individuals and small businesses.
Proficient in Excel, Word, Outlook, and Google Meet for documentation and communication.
Freedom Smoke USA
Helped customers choose a smoking cessation device., Provided assistance in selecting vaporizer flavors., Mixed juice according to corporate recipes., Repaired, maintained and clean devices per client requests.
Dialogue Direct
Roadside Assistance for Allstate and T-Mobile campaigns., Called local providers directly, such as towing companies, tire stores and independent contractors., Handled bilingual calls frequently.
Liberty Tax
Prepared federal and state income taxes for both individuals and small businesses., Able to amend current and past tax forms.
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Demonstrates quick learning, active listening, problem-solving, and teamwork in various settings.
