Adrian - Project Manager with 8 years of experience in IT and software development

Temixco, Morelos, Mexicoen

Led cross-functional teams to successfully deliver multiple software projects on time and within scope.

Implemented Agile methodologies that improved team productivity and communication.

Published on CazVid

Summary

Dedicated project manager with a strong background in leading software development teams and implementing Agile methodologies, focused on delivering high-quality results.

Key Achievements

Managed client relationships resulting in repeat business and high customer satisfaction.

Skills

Project ManagementAvanzado

Coordinated project activities, timelines, and resources to ensure successful delivery.

Agile & ScrumIntermedio

Utilized Agile practices to improve project workflows and team collaboration.

Client Relationship ManagementIntermedio

Maintained and grown client accounts through effective communication and project delivery.

Software Development LifecycleIntermedio

Participated in and managed phases of software development including planning, testing, and deployment.

Leadership & Team Coordination

Experience

Customer Service (Concierge)

HISPÁNIC TELESERVICES

AUGUST 2022 - FEBRUARY 2023

Answering and making calls in Spanish and English., Documentation and writing of texts in English., Verification and provision of data., Follow-up on questions and issues from North American clients., Creating call tickets., Use of Slack.