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Medical Interpreter with 3+ years in healthcare communication
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Competencies
Utilized medical terminology expertise while providing interpretation services for healthcare professionals and patients.
Provided troubleshooting and technical support for smart home devices and software issues.
Managed bilingual customer inquiries ensuring high satisfaction and documentation via CRM tools.
Facilitated health education and wellness plan development through bioimpedance analysis and workshops.
Proficient in Excel, PowerPoint, and Word for documentation, presentations, and data management.
Education
Languages
Summary
Experienced in medical interpretation, technical assistance, and health promotion with a strong command of English and Spanish. Skilled at enhancing communication, troubleshooting, and wellness initiatives.
Key Achievements
- Provided real-time medical interpretation between English and Spanish at The Workloop Honduras
- Delivered technical support for smart home devices and ensured high customer satisfaction at Intouch Honduras
- Conducted nutritional counseling and health workshops for law enforcement personnel at Security Ministry
Experience
Medical Interpretation Agent
Provided accurate and confidential real-time interpretation between English and Spanish-speaking patients and healthcare professionals via phone., Specialized in medical terminology, ensuring clear communication for diagnoses, treatments, procedures, and patient instructions., Maintained compliance...
Technical Support & Customer Service
Delivered technical assistance for smart thermostats and alarm systems across the U.S. and Canada, troubleshooting software and hardware issues., Provided bilingual customer service, ensuring high satisfaction scores by managing inquiries with empathy and product knowledge., Documented interactions...
Prevention Pro
Facilitated nutritional counseling sessions for law enforcement and administrative personnel focused on preventive health., Conducted bioimpedance analysis to assess body composition and tailor individual wellness plans., Delivered educational workshops on healthy eating, exercise, and chronic...