Ailish - Support Specialist with 3+ years of combined customer service experience

Handled inbound and outbound calls, providing assistance and resolving inquiries.

Managed patient records, maintained files, and coordinated client communications.

Utilized empathetic communication to support clients and maintain high satisfaction levels.

Proficient in CRM tools, Microsoft Office Suite, and technical procedures related to dental and administrative support.

Capable of handling multiple tasks simultaneously across varied roles and responsibilities.

Provided chairside assistance to dentists, Prepared treatment rooms, Maintained patient records, Ensured efficient clinic operations

Managed calendars, Handled correspondence, Prepared reports, Maintained files, Coordinated client communications

Handle inbound and outbound customer calls, Provide assistance and resolve inquiries, Support clients with banking services, Maintain high customer satisfaction, Utilize CRM tools and internal systems